Saturday, June 19, 2010

Offer Remote Assistance and Request Remote assistance shortcut

Open Remote assistant admin console

"%ProgramFiles%\Internet Explorer\iexplore" hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm

 

 

Request Remote assistance shortcut

%SYSTEMROOT%\system32\rcimlby.exe –LaunchRA

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