Monday, January 16, 2012

(Printer Server) The specified location does not contain the driver for the requested processor architecture

When you try to install a 32bits printer driver to the additional driver of a 64bits Windows Server 2008/R2. You got the following errors:

The specified location does not contain the driver for the requested processor architecture

Solution:
Install the same type of the 32bits and 64bits driver of the printer.

e.g. You need to install a HP LaserJet 5200 on a 64bits Windows Server 2008/R2
You need to download the same type of the 32bits and 64bits.

If you want to install the PCL6, you need to install the following two drivers.
HP LaserJet 5200 PCL 6 Driver and HP LaserJet 5200 PCL6 64-bit Driver
Both of the printer drivers (32bits and 64bits) are PCL6.

You cannot install one is PCL 6 and the other is PCL5 or PS....

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2 comments:

  1. If the driver got installed by Windows Update on 64-bit Windows. Then you will never get driver to add it in additional drivers of x86 on 64-bit machine for sharing! because upon investigation i understand HP didn't write for it or don't have it for P2015 on PCL6!

    Workaround one: You need to delete/uninstall the driver from Windows Update then download and extract HP LaserJet Universal Driver PCL6 for both x64 and x86. (Make sure they are on same version by Driver Deployment Utility.) Install x64 first on 64-bit windows 7 pc on which printer is connected then go to sharing click additional drivers install x86 driver on it. Now you can share this printer with x86 clients! just give \\computername\HP LaserJet Universal Driver PCL6 then connect. That's all.

    Workaround two:
    You can also go to client computer direct (x86 which needs to connected with 64-bit) just install Universal driver for PCL6 on the network selection choose the last option put \\computername\HP LaserJet P2015 PCL6 then click connect but it will show it is not connected! never mind. Click okay. It will get installed. Try print a test page and see.
    (Here you dont need to uninstall windows update driver on destination printer ie., x64-bit to whom the printer was connected)

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    Replies
    1. Thank you for your comment. It is very detail and useful.

      I would like to share you the other option for this case.
      If the driver got installed by Windows Update on 64-bit Windows. In some case, you will able to download the 32-bit printer driver via http://catalog.update.microsoft.com/v7/site/Home.aspx

      I try to search the HP P2015 PCL6 on this website and I able to download the 32bits one.

      Please try to use this website.

      Thank you.

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