How to cancel a print job that hangs under Vista and XP

Method 1

First, you have to stop the Print Spooler Service for this go to Start, then Run and type in services.msc. Scroll down to the Print Spooler service, right-click on it and choose Stop  then you have to delete all files under C:\WINDOWS\System32\spool\PRINTERS. Once you’ve restarted the Spooler Service, you might have to press F5 in the print queue applet to make the hanging print job disappear

Method 2

1. Cancel the job (it then hangs at the ‘Deleting – Printing’ stage)

2. At the command prompt, enter: net stop spooler

3. Then enter: net start spooler

4. Bref F5 to refresh the status of the print queue

Source:

http://www.windowsreference.com/windows-vista/how-to-cancel-a-print-job-that-hangs-under-vista-and-xp/

How to cancel a print job that hangs under Vista and XP