Dell EMC Unity: SP may panic after being up for 275 - 300 days "DELL EMC Unity XT 480、680 或 880 SP 在連續運行 275 - 300 天後可能會當機"

 

Issue:

Unity XT 480, 680 or 880 SP may panic after being up for 275 - 300 days.

 

Fix:
The fix is available in operating system 5.2.1.0.5.013 (5.2 SP1).

Workaround:
Proactively reboot SP every 8 months to avoid SP panic. Instructions to reboot an SP:  Unity: How to Reboot a Storage Processor (User Correctable).

Customer can issue "uptime" connecting to array using SSH by using service account to get SP runtime.
Example below shows uptime is 31 days.

04:30:01 service@xxx spa:~/user# uptime

04:30am  up 31 days  3:41,  2 users,  load average: 29.21, 29.45, 29.51

 

 

Reference:

Dell Unity: SP may panic after being up for 275 - 300 days (Dell Correctable) | Dell 香港

 

Be Careful, DELL EMC Unity XT Will Reboot After 275 Days - Davoud Teimouri - Virtualization and Data Center

 

Dell EMC Unity: SP may panic after being up for 275 - 300 days "DELL EMC Unity XT 480、680 或 880 SP 在連續運行 275 - 300 天後可能會當機"