If you are running on 17.1.3 MR3, please upgrade asap.
It fix many connectivity issues via proxy such as Windows 10 update failed, Kaspersky update failed…..
Since it just released, you need to download it manually.
https://community.sophos.com/products/xg-firewall/b/xg-blog/posts/sfos-17-1-4-mr4-released
Reference:
https://community.sophos.com/kb/en-us/132229
https://community.sophos.com/kb/en-us/123285
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