Monday, August 12, 2013

HP ProLiant Server shutdown show “The system has halted” when it is install Dialogic Brooktrout Fax card

When a HP ProLiant Server shutdown and show “The system has halted” like the following:


It will be happen if the server is install a Windows Server 2008 R2 and also a Dialogic Brooktrout Fax card have been installed.

The issue is caused by the way in which the board is put into a low power state before the operating system shutdown.


1. Change/Add the following registry:


2. Change BIOS setting:

The Minimum Processor Idle Power State has been configured for "No C-states" or "C1E State."


The Intel QPI Link Power Management is set to "Disabled."


The HP Power Profile is configured for "Maximum Performance."

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