Print Spooler service repeatedly close unexpectedly after print a PDF to a HP printer

If a Print Spooler service repeatedly close unexpectedly after print a PDF to a HP printer, you will receive a error in event viewer like the following:

Event Type:        Error
Event Source:        Application Error
Event Category:        (100)
Event ID:        1004
Date:                10/6/2011
Time:                10:57:45 AM
User:                N/A
Computer:       
Description:
Faulting application spoolsv.exe, version 5.1.2600.2180, faulting module zSR.DLL, version 6.20.1625.0, fault address 0x00024281.

Please try to use the following method to solve the problem.

1. net stop “spooler”

2. del /S /Q c:\windows\system32\Spool\Printers\*

3. net start “spooler”

If the problem have been repeatedly occur, please check the printer driver is it up-to-date and also the firmware of the printer is it up-to-date.

Print Spooler service repeatedly close unexpectedly after print a PDF to a HP printer