If a Print Spooler service repeatedly close unexpectedly after print a PDF to a HP printer, you will receive a error in event viewer like the following:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 10/6/2011
Time: 10:57:45 AM
User: N/A
Computer:
Description:
Faulting application spoolsv.exe, version 5.1.2600.2180, faulting module zSR.DLL, version 6.20.1625.0, fault address 0x00024281.
Please try to use the following method to solve the problem.
1. net stop “spooler”
2. del /S /Q c:\windows\system32\Spool\Printers\*
3. net start “spooler”
If the problem have been repeatedly occur, please check the printer driver is it up-to-date and also the firmware of the printer is it up-to-date.
