Tuesday, March 23, 2010

Enable Remote Assistance by GPO

Remote Assistance

Remote Assistance is disable in Domain environment by default

We need to enable it by GPO

Enable and configure Solicited Remote Assistance

Permit remote control of this computer: Allow helpers to remotely control the computer

Remark: (May be a bugs) The client’s control panel remote assistance tab will still no change, the check box will grey in color and no tick (show not enable) even the policy is running. (Need to check the policy by run rsop.msc or gpreult) and run the remote assistance wizard to test the policy is running or not.

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