How to check the Citrix EPA version and log

 

 

How to check the Citrix EPA version and log

How to analyze SCCM SMSTS.log?

Install the System Center 2012 R2 Configuration Manager Toolkit

https://www.microsoft.com/en-us/download/details.aspx?id=50012

Using the System Center Configuration Manager Trace Log tools:

How to analyze SCCM SMSTS.log?

Official tools for log collection – Microsoft/HP/IBM/DELL/EMC

Microsoft

Microsoft Platform Support Reporting Tool - MPSRPT
http://support.microsoft.com/kb/823393
http://am.net/lib/tools/Microsoft/Tools/MPSRPT/

MPSReport replacement, Microsoft Diagnostic Tools (MSDT)
http://support.microsoft.com/kb/926079
http://blogs.technet.com/b/yongrhee/archive/2013/10/16/tool-mpsreports-replacement-as-of-oct-6th-2013.aspx

Microsoft advanced log gathering tools
Time Travel Tracing (iDNA)
http://www.thewindowsclub.com/microsoft-time-travel-tracing-diagnostic

Reference: This is how we troubleshoot Windows interoperability issues in the Open Specifications support team
http://blogs.msdn.com/b/openspecification/archive/2011/06/28/this-is-how-we-troubleshoot-windows-interoperability-issues-in-the-open-specifications-support-team.aspx

Server
Under OS environment

HP
1. Hewlett Packard Services Reporting Tool - HPSRPT
HP support in order to collect a whole lot of information (logs, config info, drivers rev's , san info ...) of a Windows (ia32, x64, IA64) system to help the support engineers troubleshoot customer issues.

IBM
1. IBM Dynamic System Analysis (DSA)
http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=serv-dsa
https://publib.boulder.ibm.com/infocenter/bladectr/documentation/topic/com.ibm.bladecenter.advmgtmod.doc/amm_r_ibm_dsa.html

DELL
1. DELL System E-Support Tool (DSET)
Dell System E-Support Tool (DSET) provides the ability to collect hardware, storage and operating system information from a Dell PowerEdgeTM  server.
This information is consolidated into a single System Configuration Report that can be used for troubleshooting or inventory collection of a system. The browser user interface provides a convenient means to view specific data through hierarchal menu trees.
http://support.dell.com/support/topics/global.aspx/support/en/dell_system_tool?c=us&cs=555&l=en&s=biz&~ck=anavml&DoNotRedirect=y

Without OS environment

HP
1. HP Service Pack for ProLiant (SPP)
http://www8.hp.com/us/en/products/server-software/product-detail.html?oid=5104018#!tab=features

2. HP SmartStart CD
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome?sp4ts.oid=344318&ac.admitted=1400056294035.876444892.492883150

IBM
1. IBM Dynamic System Analysis (DSA) Bootable Edition
https://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5071800

DELL
1. Dell 32 Bit Diagnostics
http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=bsd&docid=DSN_A9E3A15597A04AFBB02EE16785D39C5C

 

Storage

EMC

Gathering logs in host to trobleshoot the issue between host and storage
1. EMC Report - EMCREPORTS
https://community.emc.com/thread/90587

Official tools for log collection – Microsoft/HP/IBM/DELL/EMC