Tuesday, October 27, 2015
Saturday, April 25, 2015
Create IBM ToolsCenter Bootable CD for “M1” x3xxx server firmware upgrade
To upgrade those “M1” x32xx, x35xx, x36xx, x38xx and x39xx IBM server, you need v2.31 (https://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=TOOL-BOMC)
Remark: You need Windows 7 to run this creation tools
Create IBM ToolsCenter Bootable CD for “M1” x3xxx server firmware upgrade
Sunday, May 18, 2014
Official tools for log collection – Microsoft/HP/IBM/DELL/EMC
Microsoft
Microsoft Platform Support Reporting Tool - MPSRPT
http://support.microsoft.com/kb/823393
http://am.net/lib/tools/Microsoft/Tools/MPSRPT/
MPSReport replacement, Microsoft Diagnostic Tools (MSDT)
http://support.microsoft.com/kb/926079
http://blogs.technet.com/b/yongrhee/archive/2013/10/16/tool-mpsreports-replacement-as-of-oct-6th-2013.aspx
Microsoft advanced log gathering tools
Time Travel Tracing (iDNA)
http://www.thewindowsclub.com/microsoft-time-travel-tracing-diagnostic
Reference: This is how we troubleshoot Windows interoperability issues in the Open Specifications support team
http://blogs.msdn.com/b/openspecification/archive/2011/06/28/this-is-how-we-troubleshoot-windows-interoperability-issues-in-the-open-specifications-support-team.aspx
Server
Under OS environment
HP
1. Hewlett Packard Services Reporting Tool - HPSRPT
HP support in order to collect a whole lot of information (logs, config info, drivers rev's , san info ...) of a Windows (ia32, x64, IA64) system to help the support engineers troubleshoot customer issues.
IBM
1. IBM Dynamic System Analysis (DSA)
http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=serv-dsa
https://publib.boulder.ibm.com/infocenter/bladectr/documentation/topic/com.ibm.bladecenter.advmgtmod.doc/amm_r_ibm_dsa.html
DELL
1. DELL System E-Support Tool (DSET)
Dell System E-Support Tool (DSET) provides the ability to collect hardware, storage and operating system information from a Dell PowerEdgeTM server.
This information is consolidated into a single System Configuration Report that can be used for troubleshooting or inventory collection of a system. The browser user interface provides a convenient means to view specific data through hierarchal menu trees.
http://support.dell.com/support/topics/global.aspx/support/en/dell_system_tool?c=us&cs=555&l=en&s=biz&~ck=anavml&DoNotRedirect=y
Without OS environment
HP
1. HP Service Pack for ProLiant (SPP)
http://www8.hp.com/us/en/products/server-software/product-detail.html?oid=5104018#!tab=features
2. HP SmartStart CD
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome?sp4ts.oid=344318&ac.admitted=1400056294035.876444892.492883150
IBM
1. IBM Dynamic System Analysis (DSA) Bootable Edition
https://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5071800
DELL
1. Dell 32 Bit Diagnostics
http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=bsd&docid=DSN_A9E3A15597A04AFBB02EE16785D39C5C
Storage
EMC
Gathering logs in host to trobleshoot the issue between host and storage
1. EMC Report - EMCREPORTS
https://community.emc.com/thread/90587
Official tools for log collection – Microsoft/HP/IBM/DELL/EMC