McAfee Endpoint Security deteced a file with an unknown reputation pop up after deploy McAfee TIE

User will receive a pop up like the following:

 

 

In the McAfee report, you will find a event prompt – timed Out (If user did not respond) and the action taken will be "Adaptive Threat Protection Allowed"

Event Category	Threat Type	Action Taken
Prompt - Timed Out	Trojan	Adaptive Threat Protection Allowed

McAfee Endpoint Security deteced a file with an unknown reputation pop up after deploy McAfee TIE

McAfee Drive Encryption 7.2 - Pre-Boot Authentication (PBA) - Error EE0F0001

This error "(EE0F0001) Failed to authenticated" is caused by user account is missing or removed from PBA user list

Solution: Added the user back to the PBA user list

McAfee Drive Encryption 7.2 - Pre-Boot Authentication (PBA) - Error EE0F0001

Check the build version and hotfix level of McAfee Endpoint Security (ENS) from registry

Go to the registry: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\Endpoint\AV , check the "BuildNumber"

The "BuildNumber" from registry also indicate the hotfix level of McAfee Endpoint Security:

https://kc.mcafee.com/corporate/index?page=content&id=KB82761
 

Check the build version and hotfix level of McAfee Endpoint Security (ENS) from registry